A local bank is keeping track of the different reasons people phone the bank. Those answering the phones place a mark on their check sheet in the rows most representative of the customers' questions. Given the following check sheet, make a Pareto diagram (using Excel or Word): Credit card payment questions 245 Transfer call to another department 145 Balance questions 377 Payment receipt questions 57 Finance charge questions 30 Other 341 Comment on what you would do about the high number of calls in the "Other" column.