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Jordan has learned that on two different online review sites his company has more negative reviews than positive reviews. Strategies Jordan can take include the

Jordan has learned that on two different online review sites his company has more negative reviews than positive reviews. Strategies Jordan can take include the following, except

a. improve its products and services

b. point out where the negative review is incorrect and not believable

c. respond with empathy and seek to resolve the issue

d. try to take the conversation offline

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