Question
Jordan has learned that on two different online review sites his company has more negative reviews than positive reviews. Strategies Jordan can take include the
Jordan has learned that on two different online review sites his company has more negative reviews than positive reviews. Strategies Jordan can take include the following, except
a. improve its products and services
b. point out where the negative review is incorrect and not believable
c. respond with empathy and seek to resolve the issue
d. try to take the conversation offline
Jordan has learned that on two different online review sites his company has more negative reviews than positive reviews. Strategies Jordan can take include the following, except
a. improve its products and services
b. point out where the negative review is incorrect and not believable
c. respond with empathy and seek to resolve the issue
d. try to take the conversation offline
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Operations Management in the Supply Chain Decisions and Cases
Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein
6th edition
73525243, 978-0073525242
