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Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates: Activity Cost Driver

  1. Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:

    Activity

    Cost Driver

    Rate

    Sales

    # of visits

    $450

    Order processing

    # of orders

    $125

    Product handling

    # of units

    $12

    Special shipping

    # of shipments

    $500

    The company has the following information regarding Enbright Ltd. and Jackson Inc.:

    Activity

    Enbright Ltd.

    Jackson Inc.

    # of visits

    9

    6

    # of orders

    18

    24

    Product handling (number of units)

    650

    380

    Special shipping (number of shipments

    15

    30

    Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The cost of goods sold on these sales are the same at 52%.

    What is the customer level operating income for Jackson?

    $76,960

    $45,780

    $112,800

    $148,000

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