Mini-Case #3: Desmond has been hired as the new Chief of Staff to the President at Hawkiey University. Desmond will be focusing on understanding the current culture of leadership in an organization and advising the President on how to lead her VPs. As he observes the Executive team, he noticed that they are ail of a similar demographic and seem to easily agree with each other. They ali seem very confident in their management style where they make all the decisions centrally and then have strict control and monitoring of employees. As one of the executive leadersjoked to the others at a dinner meeting "We have to keep our leash because they can't be trusted. if they don't like it, there are plenty more people looking for a job." This comment made Desmond feei uncomfortable that this was how the Executive team considered their employees. This all took place at a meeting that was more focused on eating, drinking and socializing than actually completing so me tangible work. As part of his work, Desmond conducted an employee engagement survey. The results showed that satisfaction was low. Many employees thought that the oompany would be a great employer because it promoted itself as a "Top 100 Employer" in its job postings. They learned otherwise once they were surrounded by unmotivated team members who focused on keeping a iow profile and doing the bare minimum work. Desmond is determined to use this data as weil as other leader organizational culture research to convince the President that it's time for change. He knows that it will be difficult with the attitudes around the executive team, including their perceptions that their positions, tenure and group consensus makes them infallible decision makers. The President agrees that significant change is needed. Hawkley has experienced increasing turnover of employees despite their attractive total rewards program. She is hoping that Desmond can help to coach these leaders to adapt their style to be more motivating, innovative and have a global mindset. In the meantime, she is going to reflect on ways that she can model the leadership behaviour that she wants to see in her VPs to heip turn this culture around. She aiso wants to give Desmond the support that he needs to be successful in this endeavour. She has asked him to present some strategies to further engage employees in clearly dening the problem and generating ideas to strengthen organizational culture. She