Question: Module 7 Discussion A customer relationship management ( CRM ) system can be set up to include information about a ( potential ) customer from

Module 7 Discussion
A customer relationship management (CRM) system can be set up to include information about a (potential) customer from the person's public social media activity, including likes/dislikes and posts about the company and its competitors. Do you believe it is ethical for a company to collect this information? Why or why not?
Module 7 Discussion A customer relationship management (CRM) system can be

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