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of loyal customers, community members, suppliers, and employees from different departments, and other partners to a town hall to discuss the company's next steps. Moreover,
of loyal customers, community members, suppliers, and employees from different departments, and other partners to a town hall to discuss the company's next steps. Moreover, those who could not physically attend the meeting are asked to participate via a discussion set up through the company's social media platforms, including Twitter and Facebook, and via teleconferencing. During the meeting the facilitators discussed previous goals and how those goals could be achieved. Some of the methods and approaches they had been using in the past to reach their targets did not work; consequently, they needed to outline new milestones to support the company's vision for the next years.
According to the scenario, which of the following is true?
The scenario outlines a tactical planning process because the meeting facilitators were supervisorylevel staff.
The scenario outlines a strategic planning process because the meeting facilitators are focused on the company's vision for the next years.
The scenario outlines an operational planning process because the meeting facilitators are midlevel employees who work closely with customers, company partners, and stakeholders.
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