Omar is the sole dispatcher for Cardinal Electric.$$ Omar's job is to take customer$$ calls, schedule$$ appointments, and in some cases resolve any service or billing questions while the customer is on the phone. Omar can handle about $15$ calls an hour. Typically, Cardinal Electric receives $10$ calls per hour.

Omar's utilization is $\%.($Express as a number only $-$ no $\%$ sign. Enter your response rounded to $1$ decimal place. Example: $13\mathrm{.}3)$

The average number of customers waiting is $.($Enter number only. Enter your response rounded to $3$ decimal$$ places.$)$

The average number of customers in the system is $.($Enter number only. Enter your response rounded to $3$ decimal$$ places.$)$

The average amount of time customers spent waiting is MINUTES $($not hours$).($Enter number only. Rounded to nearest whole number.$)$

The average amount of time customers spent in the system is MINUTES $($not hours$).($Enter number only. Rounded to nearest whole number.$)$