Question
Online and mobile banking are services that banks have recently added to improve customer satisfaction. Traditionally, banks were only open Monday through Friday 8
Online and mobile banking are services that banks have recently added to improve customer satisfaction. Traditionally, banks were only open Monday through Friday 8 AM to 5 PM and required most transactions to be done in a local branch. Many banks have discovered the value in creating banking services that are more convenient for their customers. What do you think are the top 3 features offered to customers through online and mobile banking? Explain.
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