Please highlight in bold the correct answer under each question no need for an explanation

Question 1

Management by objectives refers to:

a program in which the supervisor and the subordinate sit down and map out the goals for the subordinate to accomplish in the upcoming year.

a management program that analyzes the processes of a business and tries to redesign them so that all non-value-added activities are eliminated.

an organization that is able to adapt to changing situations and pressures; it places a premium on organizations and individuals that can learn from the environment.

a program where a business looks at the world leaders in particular processes and attempts to emulate them.

a type of organizational management in which people with similar skills are pooled for work assignments. Question 2 A learning organization is:

a program in which the supervisor and the subordinate sit down and map out the objectives for the subordinate to accomplish in the upcoming year.

a management program that analyzes the processes of a business and tries to redesign them so that all non-value-added activities are eliminated.

an organization that is able to adapt to changing situations and pressures; it places a premium on organizations and individuals that can gain knowledge from the environment.

a program where a business looks at the world leaders in particular processes and attempts to emulate them.

a type of organizational management in which people with similar skills are pooled for work assignments. Question 3 Benchmarking is:

a program in which the supervisor and the subordinate sit down and map out the objectives for the subordinate to accomplish in the upcoming year.

a management program that analyzes the processes of a business and tries to redesign them so that all non-value-added activities are eliminated.

an organization that is able to adapt to changing situations and pressures; it places a premium on organizations and individuals that can learn from the environment.

a program where a business looks at the world leaders in particular processes and attempts to emulate them.

a type of organizational management in which people with similar skills are pooled for work assignments. Question 4 Which of the following is a characteristic of the pull philosophy of supply chain management?

Producing according to market demand forecast.

Forecasting demand in the market.

Producing by actual demand.

Driving the product out the door.

Hoping that the demand forecast was correct. Question 5 Which of the following is the first element of a supply chain management system?

Operations

Innovation

Distribution

Integration

Procurement Question 6 Which of the following elements of supply chain management system is associated with a firm transforming its raw inputs into goods and services?

Innovation

Distribution

Integration

Operations

Procurement Question 7 The operations element of a supply chain management system involves:

purchase of components, supplier selection, and strategic alliances.

coordination, measurement, and control across the entire supply chain.

transportation, CRM, and logistics parties.

sales promotion, events, PR, and publicity.

lean, inventory control, and product quality. Question 8 The distribution element of a supply chain management system involves:

purchase of components, supplier selection, and strategic alliances.

sales promotion, events, PR, and publicity.

transportation, CRM, and logistics parties.

lean, inventory control, and product quality.

coordination, measurement, and control across the entire supply chain. Question 9 Which of the following elements of supply chain management system deals with activities such as logistics and warehousing?

Distribution

Operations

Integration

Procurement

Innovation Question 10 Which of the following defines materials requirement planning?

An approach to inventory that seeks to eliminate excess waste and reduce inventory to a minimal level.

A series of techniques designed to eliminate waste from manufacturing and service processes and provide greater customer value.

The active management of the distribution of materials throughout a system.

A service approach that hopes to build a long-term and sustainable relationship with customers that has value for both the customer and the company.

A computerized inventory control system that schedules the production of goods and takes into consideration the available and the required inventory.

Question 11 Which of the following defines a just-in-time program?

An approach to inventory that seeks to eliminate excess waste and reduce inventory to a minimal level.

A computerized inventory control system that schedules the production of goods and takes into consideration the available and the required inventory.

A series of techniques designed to eliminate waste from manufacturing and service processes and provide greater customer value.

The active management of the distribution of materials throughout a system.

A service approach that hopes to build a long-term and sustainable relationship with customers that has value for both the customer and the company. Question 12 Which of the following defines lean methodologies?

An approach to inventory that seeks to eliminate excess waste and reduce inventory to a minimal level.

A computerized inventory control system that schedules the production of goods and takes into consideration the available and the required inventory.

The active management of the distribution of materials throughout a system.

A series of techniques designed to eliminate waste from manufacturing and service processes and provide greater customer value.

A service approach that hopes to build a long-term and sustainable relationship with customers that has value for both the customer and the company. Question 13 Which of the following defines CRM?

An approach to inventory that seeks to eliminate excess waste and reduce inventory to a minimal level.

A computerized inventory control system that schedules the production of goods and takes into consideration the available and the required inventory.

The active management of the distribution of materials throughout a system.

A series of techniques designed to eliminate waste from manufacturing and service processes and provide greater customer value.

A service approach that hopes to build a long-term and sustainable relationship with customers that has value for both the customer and the company. Question 14 First-party logistics providers consist of those businesses that:

provide the means of transportation, including shipping freight.

specialize in offering an array of services to simplify transportation.

wish to ship goods to a particular location.

offer services associated with facilitating customs operation and the resolution of problems associated with international transportation.

function as consultants for supply chain management logistics issues. Question 15 Third-party logistics providers consist of those businesses that:

wish to ship goods to a particular location.

provide the means of transportation, including shipping freight.

specialize in offering an array of services to simplify transportation.

simply provide consulting services; they do not own shipping assets or warehouses.

function as consultants for supply chain management logistics issues. Question 16 Fourth-party logistics providers consist of those businesses that:

function as consultants for supply chain management logistics issues.

wish to ship goods to a particular location.

provide the means of transportation, including shipping freight.

specialize in offering an array of services to simplify transportation.

offer services associated with facilitating customs operation and the resolution of problems associated with international transportation. Question 17 Which of the following elements of supply chain management system involves the coordination of all activities across the entire supply chain?

Operations

Distribution

Integration

Procurement

Innovation Question 18 An enterprise resource planning (ERP) system:

seeks to eliminate excess waste and reduce inventory to a minimal level.

schedules the production of goods and takes into consideration the available and the required inventory.

eliminates waste from manufacturing and service processes and provides greater customer value.

integrates multiple business functions from purchasing to sales, billings, accounting records, and payroll.

hopes to build a long-term and sustainable relationship with customers that has value for both the customer and the company. Question 19 Total supply chain costs refer to:

all the operational expenditures of a cost associated with the requisite information systems.

a weighted average of a firm's debt and equity, where equity directly relates to a firm's stock.

the percentage of orders delivered on or before customer due dates.

the selling price of product times the number of units sold.

those costs that change across the volume of production. Question 20 Cash-to-cash cycle time refers to:

the amount of time required to handle a significant ramp up in production.

the amount of time needed for turning a firm's inputs into goods and services.

the time between when an organization purchases raw materials and when they are paid by the customer.

the amount of time required for maximizing the benefits from successful supply chain management.

the amount of time needed to eliminate excess waste and reduce inventory to a minimal level. Question 21 Which of the following enables businesses to benchmark their supply chain management systems?

SCOR model

Financial leverage ratio

Lean methodology

Managerial accounting system

Liquidity ratio Question 22 In the process-modeling component of a SCOR model, "deliver" refers to:

those processes associated with the design of the supply chain, planning activities associated with the other four processes, and the implementation of all these plans.

the ordering and the acquisition of goods and services to meet anticipated demand, including purchase orders, scheduling, receipts, and storage.

those processes used to create the product or the service, including, for example, make to stock, make to order, or engineer to order.

those processes associated with the development and the fulfillment of customer orders, including scheduling, packaging, and shipping all orders.

refers to those processes associated with the return of finished products by a customer.