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please refer to bank management financial services rose hudgins Give two (2) of the changing characteristics of bank customers. Specifically describe the impact the change

please refer to bank management financial services rose hudgins

Give two (2) of the changing characteristics of bank customers. Specifically describe the impact the change might have, and what actions Banks have to take in response to the change

A) Change 1:

B) Impact:

C) Action/Reaction by Bank:

A) Change 2:

B) Impact:

C) Action/Reaction by Bank:

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