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Procter and Gamble in 2003, commissioned a global facilities outsourcing agreement. P&G no longer wanted their employees to merely take care of their buildings. P&G

Procter and Gamble in 2003, commissioned a global facilities outsourcing agreement. P&G no longer wanted their employees to merely take care of their buildings. P&G wanted to contract an outsourcing relationship with a service provider who would take charge of their buildings

  1. From a systems viewpoint, what are some of the environmental (ecological and/or societal) issues involved in the outsourcing decision?
  2. Does the company have an ethical and/or social responsibility to factor into its outsourcing decision? Explain your reasoning.
  3. How did they manage the project to outsource and were they successful in making this change?
  4. What are some product or service quality dimensions of this decision?

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