Q. Using the Quality Management Plan, you developed in Assessment 1, you are required to undertake two quality monitoring activities where it has been identified that quality standards have not been met.

You are to identify the relevant project phases and include details of the monitoring outcomes as evidence. The evidence you submit will vary depending on the nature of the monitoring activity but may include as an example:

- A cause and effect diagram;

- Inspection and Test Plans (ITP);

- Audit;

- Lesson learned document;

- Cost Benefit Analysis;

- Or another means which your organisation uses.

Your evidence should clearly indicate:

- The work area and its related project phase;

- The required standard, regulation or acceptance criteria against which the inspection/test is performed;

- Inspection method (i.e. visual, test, measurement)

- Actions verified and by whom (surveillance, monitor, hold point, witness point)

- Notes/comments on the monitoring outcomes.