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QUESTION 1 [10 marks] Read the following scenario and answer questions that follow Wheelbarrow construction company employees represented by their trade union e tered int
QUESTION 1 [10 marks] Read the following scenario and answer questions that follow Wheelbarrow construction company employees represented by their trade union e tered int negotiation with management about the conditions of service but could not reach an agreemer. As part the of negotiation strategy, the dispute was referred for conciliation but was 11 t resolve The third-party tactic of giving a 24-hour strike notice even before consideration ot other thit party intervention methods was employed. a] Explain the terms of strategy and tactic as used in negotiation. (4 marks] b] Identify two causes of breakdown in this scenario. {2marks} c] Outline four advantages to referring the matter to a third party amid 24-hour strike notice. (4 marks)
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