QUESTION $1$

A business process is what?

The necessary steps needed to obtain a license to operate in any given region

An abstract representation of the steps taken to increase revenue

A network of activities for accomplishing a business function

A five$-$step model used to explain the distinct phases of any business related operation

QUESTION $2$

Which of the following is true regarding a Business Process Model in a Swimlane Format?

Each swim lane has activities that are performed by the same actor.

No 'swimmer' should complete more than two activities per swim lane.

Each activity is put in a separate swim lane that provides the name of who completes the activity and what the objective and deliverable is for that activity.

Each swim lane may only intersect, at most, one other swim lane.