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Question 1 From consumer perspective, discuss FIVE (5) perceived risks that might have caused the slow penetration rate of mobile banking in Malaysia. Provide justifications

Question 1

From consumer perspective, discuss FIVE (5) perceived risks that might have caused the slow penetration rate of mobile banking in Malaysia. Provide justifications and examples based on your own research.

(25 marks)

Question 2

Recommend FIVE (5) ways to reduce or overcome these perceived risks. Provide justifications and examples based on your own research.

(25 marks)

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