QUESTION 3 [30 MARKS] Major number of small businesses under Cape Chamber umbrella hit by crime Cape Town - The majority of businesses under the Cape Chamber of Commerce and Industry umbrella have been victims of crime with one in four of them being victims of extortion for money. Members blamed the police for not being able to control crime, while others blamed the judicial system, with the president of the chamber Janine Myburgh saying the survey showed "a definite increase in crimes committed against small businesses." Myburgh said when members were asked why they believed this, nearly 80% responded that it was because police could not control crime. Some believed the judicial system cannot cope, criminals saw extortion as a way of getting easy money, and a minority blamed unemployment. She said among a sample of 54 businesses, one had a truckload of high-value goods hijacked, two were held up at gunpoint, some were burgled, others caught their staff stealing, five apprehended shoplifters, and a rising number experienced internet fraud. "Thugs threatened customers on 13 occasions in different businesses. Spaza shops reported 20 robberies and 24 businesses said they were victims of mob violence," said Myburgh. Source: https://www.iol.co.za/capeargus/news/major-number-of-small-businesses-under-cape- chamber-umbrella-hit-by-crime-15bbaaf7-f963-4696-a7ba-259561c1c16f 2.1 Based on the above article, you are tasked to apply your research abilities and conduct an intensive literature review for a research project. 4 The title of the research project is: Examining the impact of crime on small businesses in Cape Town Conduct a literature review of three pages on this topic, which is being extracted from the above article. QUESTION 4 [30 MARKS] 3.1 You have been appointed as the Operations Manager at 'Khumalo and Associates'. Together with your team, you are tasked to conduct research for a particular commodity. Share with your team the research steps which you think they need to be followed in attaining detailed information regarding the commodity in question. Hint: discuss these steps critically. Make clear examples to get your facts viable and meaningful.