QUESTION 4 (10 marks) LG, the Managing Director of NWP Company, recently announced to the workforce that the Board had agreed to the establishment of a set of new working practices which should lead to improved productivity. The new working practices will mean the introduction of weekend working and the rotation of shifts for all workers. The senior management of NWP Company consider the changes to be necessary if the company is to survive the very difficult operating conditions it is currently facing. However, the announcement has led to conflict between management and workers, and the workers are now threatening industrial action. Required: a) Discuss the different strategies that LG could use to manage the conflict occurring in NWP Company. (10 marks) Source: CIMA