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Question 6 A team of programmers at Google must persuade their executive team to invest in a tutorial that pops up in real time and
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A team of programmers at Google must persuade their executive team to invest in a
tutorial that pops up in real time and is designed to take on characteristics of a
personal assistant. However, none of the executive team members have professional
backgrounds in computer programming, and the technology is "chancy," and "market
demand" is unknown. Based on what you read in Conger about effective persuasion
in similar situations, what advice might you give the programming team to effectively
persuade the executives to accept their idea?
Describe the technical elements of the technology establish your team as experts
Show them that incorporating this technology will help users feel like they are given a menu
of options rather than wandering through a grocery store without labeled aisles.
Tell a funny story about a user who called customer support because she couldn't turn her
phone on
Appeal to emotion by showing them a picture of an airplane flying into a brick wall and
saying that this will happen to Google if they don't embrace this technology.
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