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QUESTION: List and define the five dimensions of service quality. Describe the services provided by a firm you do business with (e.g. your doctor, your

QUESTION: List and define the five dimensions of service quality. Describe the services provided by a firm you do business with (e.g. your doctor, your favourite restaurant, recent visit in a tourist spot etc.) on each of the dimensions.

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This is Services Marketing Question. Thank you in advance!

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