Reach agreement on goals for Proctor Plumbing Limited. Establish appropriate measures for Proctor Plumbing Limited. Produce the wall poster illustration of the BSC for Proctor Plumbing Limited. Take a wall poster illustration gallery tour which requires: (1) all teams rotate the room reviewing each wall poster illustration and (2) teams access the content and presentation of the illustration (details of assessment criteria are detailed below). Stand, Move and Chat (SMAC). All members of teams STAND, look across the room, and find someone to approach to talk about the goals and measures. Students MOVE to the person they have identified and then CHAT about the results. Case Commentary