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Read the below abstract and answer the following 3 questions: Successful business - to - business ( B 2 B ) data exchanges can help
Read the below abstract and answer the following questions:
Successful businesstobusiness BB data exchanges can help firms improve interorganizational cooperation and operational practices, thereby increasing competitive advantage. However, data exchange quality and trust are not assured. Further, although researchers have examined how trust in the exchange partner relates to data exchange system success, both trust and distrust may be important to consider. Using twofactor theory and trust theory, we examine the differential impacts of information quality, system quality, and service outcome quality on trusting and distrusting beliefs. While previous studies investigate the impacts of system, information, and service quality on trusting beliefs Kim et al; Nicolaou and McKnight, ; Zhou, b no work to our knowledge has examined the impact of all three quality factors on trusting and distrusting beliefs in a BB data exchange context.
What do you think of the problem statement, is it welldefined? Explain your answer.
Explain the academic relevance of the research.
What isare the theoretical perspectives used in this research?
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