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Read the following scenario, and answer the questions that follow. Lisa is leaving the company because she is moving to Vancouver. Lisa s replacement, Joe,
Read the following scenario, and answer the questions that follow.
Lisa is leaving the company because she is moving to Vancouver. Lisas replacement, Joe, begins work one week before Lisa leaves in order to facilitate a smooth transition. In one of their meetings, Lisa is explaining how to use the client database to pull information on purchasing trends. As she explains the process, Joe reminds himself to be patient since he already knows everything about databases and there is nothing new Lisa could teach him. As he pretends to listen, Joe finds himself distracted by the unusual tint of Lisas hair. He nods agreeably at Lisa as his mind wanders back to last weekend when he was in Niagara Falls with his favourite cousin. As Lisa finishes the explanation, she asks Joe to demonstrate what she has just shown him. Joe nervously pretends he knows what hes doing, hoping that Lisa wont notice that he didnt listen.
Identify the listening barriers. Check all that apply.
Grandstanding
Psychological barriers
Nonverbal distractions
Thought speed
Faking attention
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