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Sally Rich has been tracking the daily co-payments received from patients. She noticed several patients did not pay a co-payment during their visit. There are

Sally Rich has been tracking the daily co-payments received from patients. She noticed several patients did not pay a co-payment during their visit. There are no payment plans through the medical facility where Sally works. Which financial policy will she need to train the front office staff on regarding co-payments? a. Have flexible payment terms b. Collect at time of service c. Verification of patient information d. Billing accounts receivable

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