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Scenario A Tshepiso has accepted a new job as a medical sales representative at PharmCo Inc. She wants to make a good impression, but during

Scenario A Tshepiso has accepted a new job as a medical sales representative at PharmCo Inc. She wants to make a good impression, but during her first month on the job she misses a huge deadline. The non-verbal communication from the manager indicates that he is very upset about this. 1.1 Discuss the different ways Tshepiso can approach this conflict and advise which approach would be the best ensure a positive relationship with her manager afterwards. (10 Marks) 1.2 Unfortunately, the meeting between Tshepiso and her manager did not go well. He mentioned that women from her culture never keep to important deadlines. Explain and give examples of the barriers to effective intercultural communication assuming superiority, similarity, differences, stereotyping and prejudice.

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