Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

SCENARIO: You work for ABC Robotics Inc. that sells robots ( named Robogrocery ) to supermarket chains. Robogrocery can scan grocery items replacing the role

SCENARIO: You work for ABC Robotics Inc. that sells robots (named Robogrocery) to supermarket chains. Robogrocery can scan grocery items replacing the role of a cashier.
Robogrocer is 98% accurate saves the company on salary, benefits, since they do not need to hire any cashiers, no sick days, no medical costs, and no benefits.
Additionally, Robogrocer is 45% faster than an average human cashier and never complains, produces reports on a minuteby-minute basis allowing the store superior inventory management.
Even with all these benefits, the senior buyer of Whole Foods has the following 4 objections:
Objection 1: The price of $250,000 per Robogrocer has an ROI of 15 years, when replacing the cost wages for a cashier. The payback period is too long for Whole Foods.
Objection 2: Whole Foods' buyer is risk averse and very concerned about laying off thousands of cashiers. The cashiers are unionized, and the contract is not up for renewal for another 14 months.
Objection 3: The buyer is concerned about Robogrocer's limited conversational abilities and the impact on customers.
Objection 4: They are concerned about the cost of the service maintenance agreement of Robogrocer.
NOTE: Answer the above by using this format (see below).Cut and paste your written responses / answers into the text box:
Objection #1:
The type of objection is
Use LAARC to respond to the objection...... (use a different objection handling technique for each objection).
Objection #2:
The type of objection is
Use LAARC to respond to the objection...... (use a different objection handling technique for each objection).
Objection #3:
The type of objection is.
Use LAARC to respond to the objection...... (use a different objection handling technique for each objection).
Objection #4:
The type of objection is
Use LAARC to respond to the objection...... (use a different objection handling technique for each objection).
image text in transcribed

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Fundamentals of Management

Authors: Robbins, DeCenzo, Coulter

7th Edition

132996855, 0-13-610982-9 , 9780132996853, 978-0-13-61098, 978-0136109822

More Books

Students also viewed these General Management questions