SECTION B Question 4 Bon Appetit (\"BA") is a restaurant chain that serves fusion Australian cuisine. Its strategy is to create dishes that are environmentally friendly and is inspired by Australia's multicultural society. To create an environmentally friendly image and attract eco- conscious customers, BA focuses on designing menus that use fresh organic produce that are locally sourced (i.e., within 50km of the restaurant), developing energy efficient cooking processes, and developing innovative raw dishes to reduce their overall carbon footprint. Required: SECTION B Question 4 (3) Apply Kaplan and Norton's Human Capital Readiness (HCR) framework to identify and explain one strategicjob family for BA. Make sure that you identify an internal process in your answer and draw on case information where possible. (5 marks) iii :9 Question 4 (b) Discuss one (1) skill and one (1) piece of knowledge required for the job you identified in part (a). Explain your answer. (4 marks) 7 A BIJ Skill Knowledge: Explanation: Question 4 (c) Simons (2000) discusses three sources of strategic risks (i.e., operations, asset impairment and competitive). Question 4 (c) (i) Identify and discuss one (1) operations risk for BA. Your answer must be specific to its strategy. (3 marks) 7 A BIJQuestion 4 (c) (ii) Identify and discuss one (1) competitive risk for BA. In your answer, specify the source of the competitive risk. (3 marks) 7 SK