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The case study is a Mass Casulty incident fire and the role is Patient Experience Manager at a Hospital Lessons Learned Report Directions. Your Report

The case study is a Mass Casulty incident fire and the role is Patient Experience Manager at a Hospital

Lessons Learned Report Directions. Your Report should address each Aspect requirement as defined below:

Aspect A. Introduction. Provide an introductory paragraph(s), addressing the following:

Aspect A: Topic Number Aspect A: Topic Requirements (Introduction)
1. Your selected job role/title.
2. An overview of the information that will be presented in the Report.
3. A positioning statement, summarizing the knowledge you gained from your selected job role.

Aspect B. Your Role and Week 1 Assignment.Reflecting on your role selection and professional growth goal from Week 1 of this class, address the following:

Aspect B: Topic Number Aspect B: Topic Requirements (Role Selection and Week 1 Assignment)
1. Explain if you would select the same role/title. Why or why not?
2.

Include your professional growth goal from the Week 1 Assignment.

  • Provide a brief evaluation regarding the success, or barriers, of your professional growth goal.

Aspect C. Case Reflection - Most Important Managerial Point.Review the different managerial points that you presented during the various class assignments, decide on your most important managerial point, and address the following:

Aspect C: Topic Number Aspect C: Topic Requirements (Case Reflection - Most Important Managerial Point)
1.

Provide a concise description of this specific managerial point.

  • Include specific details such as the week, assignment, and details of the issue.
  • Discuss the significance of this managerial point to your role.
  • Explain why this issue should be a priority for the organization.
2.

Propose a desired outcome for this managerial point.

  • Include at least three (3) clearly defined metrics, measures, and/or key performance indicators with a timeframe for achieving the desired outcome.
3.

Outline three (3) role-specific steps that you could take to achieve this outcome.

  • Include one (1) internal stakeholder and one (1) external stakeholder that could help you achieve this outcome.
  • Note: This information does not have to be detailed but should offer insight into the overall steps to achieve the desired outcome.
4. Describe an internal organizational policy, or department-level policy, that could be created to support this managerial point and explain how this policy may be beneficial from your role's perspective.
5. Discuss an external health policy, regulation, or law that could be used to support the organization with this managerial point and explain how this health policy may be beneficial from your role's perspective.

Aspect D. Stakeholder Analysis & Impressions. Applying the concepts the Week 4, address the following topics and include:

Aspect D: Topic Number Aspect D: Topic Requirements (Stakeholder Analysis & Impressions)
1.

Appendix A. Stakeholder Analysis:

  • Update your Week 4 Assignment, the Stakeholder Analysis, with any revisions from your managing supervisor's feedback (your instructor) include this assignment in the Appendix of this report.
  • If your assignment did not require any revisions, then include the Stakeholder Analysis as submitted in your Week 4 assignment, as an Appendix.
2.

Most Valuable Lessons - Stakeholder Analysis:

  • Explain the most valuable lesson that you learned from conducting this stakeholder analysis.
  • Share why this was the most valuable lesson you learned from this activity.
  • Describe how this activity may have helped you in identifying the relationships between the various stakeholders.

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Aspect A Introduction 1 Selected Job RoleTitle Patient Experience Manager at a Hospital 2 Overview of Information This report provides insights and reflections on lessons learned from a mass casualty ... blur-text-image

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