The following are the expected quality costs for Peter Co. for a selected period: Line Inspection P 1,000 Normal Spoilage 500 identified Design engineering 20,000 Returned goods 4,000 Customer problems 3,000 and complaints Rework 5,000 Preventive 5,000 maintenance Product liability 30,000 claims Incoming materials 1,500 inspection Breakdown 2,000 maintenance Product - testing 6,000 labor Training 4,000 Supplier evaluation 2,000