The following statements provide some insight into what may be going on in a team where the lines of communication are not supporting or facilitating the team to perform effectively. Let's look at the following statements and consider some of the issues and work conditions that may underpin the attitudes of the team members who made them: 'No one here knows what's going on.' 'He only tells us what he wants us to know.' 'People like pushing their own agendas.' 'Joe just does his own thing and I never know what he's up to.' 'I feel like they keep changing the goal posts and I'm always chasing my tail. 'I'm sick of this stupid machine; this is the third time I've reported it faulty. Does someone need to get hurt before they do anything about it?' 'The meeting keeps going round in circles and we don't seem to be getting anywhere.' 'Charles keeps leaving early without letting anyone know and I end up having to do his work for him.' 'It's not what you know around here but who you play golf with.' 'Emails are a waste of time; nobody reads them and there is never anything relevant to us anyway! 'You need to get things signed in triplicate around here before anything can be done.' 'We can't move on projects because we need to wait for management sign off. The proposal for software updates has been sitting on Jim's desk for two weeks.' 'There's no point applying for the technical support position. I've been asking to be trained for a while now and they keep telling me they will, but I'm still waiting. Now a position has been advertised and I still haven't been trained.' 'This issue keeps getting raised time and time again, nothing ever changes." . 'We know why she got the job! They stick to their own around here.' 1. Let's assume the above statements were gathered through a recent staff survey about how team members feel in relation to the organisation's level of communication and commitment to its employees. What are these telling you about the organisation? 2. Suggest recommendations that will open up lines of communication within the organisation.