The Task at Hand: Read the classic passage from The Goal book (by Eliyahu M Golddraft) before discussing the lessons learned and their applications in running a firm's operations [services or manufacturing]. Need a well-structured note with detailed explanation that covers the following: 

1) Key lessons learned during the hike that relates to managing a firm's operations.

2) How the lessons learned during the hike relate to the key dashboard metrics for any Operations Manager.

 

Need a detailed report with a very detailed explanation to submit for this project.