This is the scenario/case study part of your test. You are only required to answer only 2 questions out of the 4 below.

Link to Case Study:

https://www.bbc.com/worklife/article/20210618-the-workers-pushing-back-on-the-return-to-the-office

Note:

As you answer these questions, ensure you use key themes from the course such as the ADKAR model, the images of change, the diagnostic approaches, and class discussions.

QUESTIONS

#1. Did Apple take the right approach with their employees? Justify your answer with a reason.

#2. If you were the change manager hired to help out Apple's Crisis, what are the steps you will take?

#3. If you are a competitor of Apple and hear about this on the news, how would you react to this within your organization? Will you make any changes and if so, how?

#4. What's the first step in enacting change in an organization?

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