This week's discussion board assignment is related to Chapter 12 and starts with the following retailer's article. However, you should thoroughly read Chapter 12: "Deliver the Customer Experience: Goods and Services via Bricks and Clicks" before completing this week's discussion assignment.

In this recent MoneyWise article, "These Chains Are Closing the Most Stores in 2020", a number of brick and mortar retail chains are closing stores in 2020. Click here to read the article: https://moneywise.com/a/chains-closing-the-most-stores-in-2020 (Links to an external site.)

While in some cases retailer closings may be the result of mergers and acquisitions, the retailers in the article have been closing locations primarily because of declining sales.

After reviewing our lecture this week and reading the article, please answer the following questions for this week's discussion:

What do these 28 retailers have in common and what, in general, can they do "better" to survive? Pick 2 retailers on the list that you feel will not be around in two years and explain your thoughts.