Throughout the semester we'll be learning a lot about the processes of user-centered design. This video, the Deep Dive, documents the design of a single item by IDEO, one of the world's best known design firms.

Link to the video: https://www.youtube.com/watch?v=2Dtrkrz0yoU

For this assignment, answer the following questions. Questions to answer (pick 2 out of 5 and write a one-pager, single-spaced):

What surprised you about the design process that you saw?

Do you think that the designers did a good job in listening to users during the design process? Why or why not?

Do you think that the end result was a success? Why or why not?

What skills did the design team use during the design process?

Of those skills, which are you the strongest at, and which are you the weakest at