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Tracking productivity with metrics: Which of the following statements are true about PPH ( packages per hour ) ? Select 2 answers. PPH = Volume

Tracking productivity with metrics: Which of the following statements are true about PPH (packages per hour)? Select 2 answers.
PPH = Volume/Headcount x Shift length
If the operation is trending below expected PPH, UTR leaders wait to make changes until the next day
Only T3 associates count toward the PPH calculation
UTR managers have PPH goals for each area in the station

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