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Unit 1 DB: Is CRM Really About Relationships? Describe any companies, stores, or brands that you interact with that you would characterize as being interested
Unit 1 DB: Is CRM Really About Relationships?
Describe any companies, stores, or brands that you interact with that you would characterize as being interested in establishing a relationship with you. What have they done to indicate that they are interested in your long-term business as opposed to one-time transactions?
Check their website for anything that describestheircompany values or culture that mentions their strategy toward the customer, and share this with the class. Do you agree with this philosophy? Why orwhy not?
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