Use "Conflict and negotiation" as the concept.

, instructions for Learning Journal # 2: sactiona: REVIEW Choose any ONE concept that we have learned about so far (in the lectures through class : nondiscussions, in the learning modules, etc.) from Weeks 8 to 13 that was an "ah- ha" moment for you (what was it that you found truly interesting or intriguing?). EXPLAIN THIS CONCEPT IN YOUR WORDS. *lt is important that you review the concept and then write it down in your own words so that you can demonstrate to your Professor that you truly understand the material. DO NOT SIMPLY REGURGITATE THE CONCEPT STRAIGHT OUT OF THE TEXTBOOK AND DO NOT SIMPLY COPY AND PASTE FROM OTHER WEBSITES. If you do use other sources, YOU MUST INCLUDE THE lN-TEXT CITATIONS AND FULL REFERENCES AT THE END. Section B: APPLICATION of In light of the above concept and based on what you have learned thus far, 0 What have you learned about yourself that Ihasperhaps surprised you? o Is there anything that you will change In terms of your behaviour going forward? For example, think of how you interact at work what would you do differently now? Or what would you continue doing and why? __