Value Stream Mapping and Analysis

Due: Sunday, midnight of Week $3(20\%).$

Overview

A core tool in Operational Excellence is Value Stream Mapping. This tool helps stakeholders visualize complex work systems $($including material and information flows$)$ and address disconnects, redundancies, and gaps in how work gets done between the beginning and end of a value stream or end$-$to$-$end process.

The primary type of value stream is one in which a product or service is requested by$,$ and delivered to$,$ an external customer. Examples include a request to receipt, an order to delivery, and a quote to cash.

Other value streams which support the delivery of value are called value$-$enabling or support value streams. Examples include recruiting, onboarding, IT support, and annual budgeting.

Since it is nearly always a mistake to initiate changes without having a clear picture of how the system is currently functioning, we are beginning our Course Project with the creation and analysis of a Value Stream Map