views a firm as a series of business processes that each add value to the product or service.

Multiple Choice

Product analysis

Primary supplier power

Value chain analysis

Buyer chain analysisWhich of the following describes a stakeholder?

Multiple Choice

a leadership plan that achieves a specific set of goals or objectives

a feature of a product or service on which customers place a greater value

a person or group that has an interest or concern in an organization

information about a competitive environment