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Wells Fargo got a poor reputation ranking to start 2020 and the name has been synonymus with scandal. How can you implement changes to 1.)
Wells Fargo got a poor reputation ranking to start 2020 and the name has been synonymus with scandal. How can you implement changes to
1.) Achieve a 5% increase in Customer Satisfaction(per American Customer Satisfaction Index)
2.) Build on Customer Loyalty scores from previous year
3.) Increase total number of Online Account openings
4.) Reach donation goal of $450 million (donated $444 million in 2019)
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