What advice would you give Bruno Laporte on potential interventions for the nextphase of growth in the World Bank's knowledge management activities?

Select one or more:

a.

Only explicit knowledge can be managed throughout the KMcycle

b.

Including external partners and Clients with thematic groups where possible, or engaging World Bank employees in external communities of practice (CoP)

c.

Investment in cheap virtual reality systems, intelligent agents, without investment in workstations

d.

Developing a video-based searchable online database of lessons learnt, stories and 'know how'; like a World Bank's corporate 'You Tube'

e.

Developing current portal to allow access and interaction with external partners, especially Clients