1. What are the industry characteristics, the product characteristics, and the supply chain characteristics of the case Hewlett-Packard: Deskjet Printer Supply Chain A?
2. What are the main causes of the inventory/service crisis described in the case of Hewlett-Packard: Deskjet Printer Supply Chain A ?
3. Based in the case Hewlett-Packard: Deskjet Printer Supply Chain A. Build and describe an Excel model to recommend quantitative target inventory levels under HP's current supply chain design for the 6 European options assuming a weekly (periodic review) replenishment and a 98% service level (z=2.054) for the following two scenarios: (i) 5-week sea shipment lead-time; (ii) 3-day air shipment lead-time. Evaluate the total supply-chain inventory levels (safety stock, cycle stock, pipeline stock) that will result from the weekly inventory replenishment targets that you recommend for these options.