what are the systems of resistance, and provide some understanding by answering the following questions:

1. What symptoms of resistance to change have you experienced? Have you experienced both active and passive forms? Have you experienced them as a resistor yourself (as a recipient of change)? Have you experienced them as someone responsible for the management of change (as an initiator of change)?

2. Which of the various reasons for resisting change do you believe to be the most common? What are your "top three" in this regard?

3. Which of the various reasons for resisting change do you believe to be the most difficult to deal with (as a manager)? What are your "top three" in this regard?

4. When senior managers resist change at the strategic level, they are in a position to cause more damage than employees resisting changes at the operational level. Have you worked in a company where you believe that management resistance to change may have existed? As a manager yourself, what would you try to do to prevent this from happening?

5. Which approach to the management of resistance attracts you? What is the reason for your choice? For example, is it because you think it to be the most effective or does it also relate to a view that you have about how people should be managed?