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What is CRM and why is it important?What is one of the thebggest challenge in managing a CRM system? What is the unfair trade practices

  1. What is CRM and why is it important?What is one of the thebggest challenge in managing a CRM system?
  2. What is the unfair trade practices acts? Why is it important? Who does it protect?
  3. Name three different types of discounts and explain each. How might they be used?
  4. Name 2 different types of pricing. What has the internet caused in terms of pricing?
  5. What are the stages in the product life cycle and how does the stage of the product's life cycle affect price? Provide examples.

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