Question
What is the data-driven decision-making process ? and what is the recommendation that help to get the customer satisfaction? . based on the following data
What is the data-driven decision-making process ? and what is the recommendation that help to get the customer satisfaction? .
based on the following data
Moderating variables (Z's)
X1 Customer Type
X2 Gender
X3 Age Group
X4 Location
X5 Payment Method
Independent variables (X's)
X6 Product Quality
X7 Online Tracking System
X8 Technical Support
X9 Complaint Resolution
X10 Advertising
X11 Product Portfolio
X12 Web-Site Image (Look and Feel)
X13 Competitive Pricing
X14 Warranty and Claims of the Purchased Product
X15 New Products
X16 Ordering and Billing Process
X17 Discount and Promotion
X18 Delivery Speed
Dependent Variable( Y)
X19 Satisfaction (Overall)
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A Survey of Mathematics with Applications
Authors: Allen R. Angel, Christine D. Abbott, Dennis Runde
10th edition
134112105, 134112342, 9780134112343, 9780134112268, 134112261, 978-0134112107
