Which of the following is NOT among the "four Ds" of the appreciative inquiry model?
@The correct answer can be found in Section 2.4 under the heading "How to Change, Transformationally, Using the Appreciative Inquiry Approach" in Organizational Change, Second Edition.(Points : 1)
dream
design
differentiate
discover
Question 2. 2. Resistance to organizational change can __________. @The correct answer can be found in Section 2.6 under the heading "Why People Resist Change" in Organizational Change, Second Edition.(Points : 1) | be countered only by using the eight-step approach be safely ignored as irrelevant to the success of the project be countered only by using the appreciative inquiry model greatly impact the process as a whole if it is not accounted for |
Question 3. 3. Which of the following is NOT a step in the action research model? @The correct answer can be found in Section 2.5 under the heading "How to Change Using Action Research" in Organizational Change, Second Edition.(Points : 1) | collect data articulate trigger questions formulate preliminary diagnosis identify the problem or opportunity |
Question 4. 4. According to the environment-industry-organization contingency model of organizational change, which of the following increases environmental complexity? @The correct answer can be found in Section 2.2 under the heading "Environment-Industry-Organization Contingency Model" in Organizational Change, Second Edition.(Points : 1) | a high number of external forces only a high number of dissimilar elements only a combination of a high number of forces and dissimilar elements a low number of dissimilar events |
Question 5. 5. In the organizational life-cycle model, growth through creativity typically occurs __________. @The correct answer can be found in Section 2.2 under the heading "Stage 1: Growth Through Creativity" in Organizational Change, Second Edition.(Points : 1) | during the early stages of the organization's life cycle during the middle stages of an organization's life cycle at the very end of the organization's life cycle when an organization is large enough to employ creative directors |
Question 6. 6. The appreciative inquiry model begins by __________. @The correct answer can be found in Section 2.4 under the heading "How to Change, Transformationally, Using the Appreciative Inquiry Approach" in Organizational Change, Second Edition.(Points : 1) | creating a sense of urgency asking where the locus of the problem lies asking "what is possible" and "what do we wish to achieve" initiating a historical analysis of competitors who have experienced similar problems |
Question 7. 7. Which of the following is NOT among the five purposes of organizational models, according to Burke? @The correct answer can be found in Section 2.1 under the heading "Diagnosing Organizations for Change" in Organizational Change, Second Edition.(Points : 1) | to provide a common language and vocabulary to reduce complexity to offer a sequence of activities that can be followed to highlight the clear distinctions between culture, structure, and strategy |
Question 8. 8. In the organizational life-cycle model, growth through delegation typically occurs when __________. @The correct answer can be found in Section 2.2 under the heading "Stage 3: Growth Through Delegation" in Organizational Change, Second Edition.(Points : 1) | more organizational functions are outsourced to foreign counties less organizational functions are outsourced to foreign countries managers and employees are given more responsibility managers and employees are given less responsibility |
Question 9. 9. Organizational inertia refers to the tendency of organizations to __________. @The correct answer can be found in Section 2.6 under the heading "Why People Resist Change" in Organizational Change, Second Edition.(Points : 1) | maintain the status quo standardize leadership roles employ theoretical models for directed change embrace change |
Question 10.10. Under what category does "external stakeholders" fit when diagnosing types of change and level of intervention? @The correct answer can be found in Section 2.3 under the heading "Assessment Model: Determining What Changes to Make" in Organizational Change, Second Edition.(Points : 1) | people culture strategy structure |