Which of the following is true of the transcendent or judgmental perspective of quality? It is of little practical value to the managers, as standards of excellence vary considerably among individuals. It provides a precise and universally acceptable definition for quality. It defines quality on the basis of the relationship of product benefits to price. It provides a means by which quality can be measured or assessed as a basis for practical business decisions. While designing a customer satisfaction survey, organizations should use: Compound questions. Questions with double negatives. Leading questions. Questions that address only one issue or idea. Which of the following Is true of the Job enlargement approach to work design? It results in lower production costs and reduces fragmentation of jobs. It allows workers to learn several tasks by rotating them from one to another. It leads to lower product quality. It leads to lower worker satisfaction. A food manufacturing company motivates its employees to perform well by giving them more responsibilities and authority to make decisions. The company believes that giving more authority to employees makes them more dedicated and committed to their work. Which of the following terms best describes this approach to job design? Job enlargement Task identity Job rotation Job enrichment