Which statement about an automated computer telephone interview is true?

Which statement about an automated computer telephone interview is true?

It is typically built around an advanced interactive voice response technology along with voice broadcasting technology.

Customers are left with no option but to be interviewed by an automated process of questioning.

It involves spamming to send unsolicited and indiscriminate bulk messages to various customers.

Customers are left with no option but to be interviewed by a representative of the organization