Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Which type of business system captures data about every contact a company has with a customer through multiple channels so that the business can understand

Which type of business system captures data about every contact a company has with a customer through multiple channels so that the business can understand its customers' actions, and thus better anticipate customers' needs? O a. OLTP system b. PLM system c. CRM system d. SCM system

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Fundamentals of Management

Authors: Robbins, DeCenzo, Coulter

7th Edition

132996855, 0-13-610982-9 , 9780132996853, 978-0-13-61098, 978-0136109822

More Books

Students also viewed these General Management questions