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XYZ Company designs and produces automotive parts. In 2017, actual variable manufacturing overhead is $308,600. XYZ`s traditional costing system allocates variable manufacturing overhead to its

XYZ Company designs and produces automotive parts. In 2017, actual variable manufacturing overhead is $308,600. XYZ`s traditional costing system allocates variable manufacturing overhead to its three customers based on machine hours and prices its contracts based on full costs. One of its customers has complained of being charged noncompetitive prices, so XYZ realized that it is time to examine the consumption of overhead resources more closely. They know that there are three main departments that consume overhead resources: design, production, and engineering as follows:

Department

Cost driver

Variable manufacturing overhead in 2017

Usage of cost drivers by customer contract

Ahmad

Bayan

Masa

Design

Design hours

$39,000

110

200

80

Engineering

Engineering hours

29,600

70

60

240

Production

Machine hours

240,000

120

2,800

1,080

Total

$308,600

Compute the overhead allocated to each customer using the traditional costing system that has machine hours as the allocation base, and then recompute the overhead allocated to each customer using the ABC costing system.

Who do you think is the customer who complains about prices?

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