You are appointed as a consultant and undertake to establish a start up hotel with 50 rooms. You are required establish an organization chart for small hotel and to write up the Standard Operating Procedures for roles and responsibilities of front office staff that will be employed namely Reservations, Guest accounting/billing, Cashiering, Concierge and uniformed staff, Guest relations and describe on Room status Tracking system.

On top of that, you are required to look at bottle water to be purchased and placed into the mini bar for guest purchase. Hence, you need to describe on functions of water on effects of deficiency that will affect our human body.

1.Your assignment should cover both on organization chart and on roles and responsibilities for the following personnel

Organization chart

Reservation staff

Guest accounting/billing

Cashiering

Concierge and uniformed staff

Guest relations

2. Provide a diagram to illustrate on Room status tracking system